DELIVERY & REFUNDS

Delivery

Your order will be dispatched by my hermes within 3 working days.

International delivery can be arranged, please email sonnesart@gmail.com will be happy to organise this extra service for you.

Returns

Returns are FREE for UK customers.

To arrange a return please contact us first within 14 days of delivery with your name and order number.

We will then email you a free returns label to print.

Ship items back within 30 days of delivery.

Returns without contacting us first will not be consider.

We don't accept cancellations but please contact me if you have any problems with your order.

Refunds

You can return an item for refund or exchange within 30 days of receiving your original order.

We will refund the price you purchased your item at. This includes sale items.

Refunds will be made by the same method you made payment with.

In the unlikely event that an item is returned to us in an unsuitable condition, we may have to send it back to you.

The item you are returning is your responsibility until it reaches us. Our free postage does not include tracking or insurance, we recommend you ad these and request a proof of posting.

Your refund will be processed within 4 working days from receipt of your return.

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